Housing Financial/Contract Appeals

The University Residences Financial/Contract Appeals Board provides an avenue for students who disagree with the assessment of a housing charge against their account or experience contractual difficulties with University Residences. If a student has an issue concerning the Housing Agreement, a desire to break the agreement, or a disputed damage/cleaning charge, they may submit a Financial/Contract Appeal. 

The board meets once per week during the academic term with the exception of finals week. Appeals are reviewed in the order they are received. Petitioners receive the board's decision via their WWU e-mail.

Students should pay any balance owing on a WWU Student Account, even if it involves a charge that is being appealed, as all charges are subject to applicable late fees and registration holds. Appeals must be filed within 30 days of the event or notification of a disputed charge.

Students must submit their own appeal, providing a brief explanation of circumstance. Please limit your appeal to 5,000 characters (about 1,000 words) and include:

  • What dollar amount, fee or contract requirement are you contesting?
  • What happened?
  • Who was involved?
  • How did you try and resolve the issue?
  • What was the circumstance beyond your control?

Log into the Housing Portal to submit an appeal