ResTek - Residential Technology Services

11/25/2020: Wi-Fi Outage - Resolved

There was a brief Wi-Fi outage reported in Birnam Wood and The Ridge after this morning's network maintenance, which has been resolved. If you continue to experience network issues, please submit a ticket to ResTek via askResTek, or by emailing

Residential Technology Services (ResTek) is a University Residences program at Western Washington University that provides internet service and support in the WWU residence halls.

Browse around for the information you need, or use our askResTek online form to submit a request for help. The askResTek requests are generally responded to within 24 hours.

Connect your devices to the internet in Western's Residence Halls.

Learn about available cable TV service, as well as Xfinity on Campus IPTV service.

Find instructions for setting up your gaming devices.