Financial & Contract Appeals
The University Residences Financial Appeals Board provides an avenue for students who disagree with the assessment of a housing charge against their account or experience contractual difficulties with University Residences. If a student has an issue concerning the Housing Agreement, a situation above and beyond their control, a desire to break the agreement, or a disputed damage/cleaning charge, they may submit a Financial Appeal. The appeal will be researched prior to Board review in order to establish that the petitioner has made a reasonable attempt to resolve their situation before submitting an appeal.
The Board is comprised of three students and two administrators; the Executive Board is comprised of two administrators. The Board meets once a week while the University is in session. The board reviews appeals in the order received. Student petitioners receive the Board's decision via their WWU email.
Students should pay any balance owing on a WWU Student Account, even if it involves a charge that is being appealed, as all charges are subject to applicable late fees and registration holds.
If you choose to file a Financial or Contract Appeal:
Send to: Housing@wwu.edu
Subject: Financial Appeal
- WWU ID Number
- Last Name
- First Name
The email should include this things about the appeal:
- What dollar amount, fee or contract requirement?
- What happened?
- Who was involved?
- What was the circumstance beyond your control?
Appeals must be filed within 30 days of the event or notification of a disputed charge.