Chromebook

How can we help?

NOTE: You MUST be connected to a WWU network to register a device.

restek@wwuhelp.atlassian.net

Connect to Wireless:

  1. Click the Wi-Fi button in the bottom corner of the screen.
     
  2. Choose "WWUwireless-Secure" from the list of available wireless networks.
     
    List of available networks in Chromebook Wi-Fi settings

     

  3. You will see a form asking for:
    EAP method
    Phase 2 authentication
    Server CA certificate
    Subject Match
    User certificate
    Identity
    Password
    Anonymous Identity
     
    Parameters for connecting to the Secure network

     

  4. Use following details:
    EAP Method: PEAP
    Phase 2 Authentication: Automatic
    Server CA Certificate: Do not check
    Subject Match: Leave blank
    User Certificate: None installed
    Identity: Universal ID
    Password: Universal Login Password
    Anonymous Identity: Leave blank
     
    The correct parameters to input for connecting to the Secure Wi-Fi

     

  5. Click connect and you will be connected!

Troubleshooting

The following methods may aid in getting you connected if you run into any problems. If you haven't already, make sure to Forget the Network if you have previously connected to the "WWUwireless-Secure" network.

Configure Network Settings

  1. Open Google Chrome.
  2. Click the Menu button. This button is indicated by three horizontal lines or three dots stacked on top of each other.
  3. Click Settings.
  4. Under Internet connection click twice on the network you want to set the IP address for.
  5. Click the Network tab.
  6. Check the Configure automatically checkbox.
  7. Click Close.