If you have previously connected to the WWU's wireless networks and are experiencing connectivity issues, please try the following:

Windows 10/11

1. Click on the Wireless Networking symbol in the bottom-right corner of your screen.
2. Right-click the "WWUwireless-Secure" network and click on "Forget"
3. Reconnect to the "WWUwireless-Secure" network using our online instructions, entering your new Universal Login password.

Mac

1. Open System Settings.
2. Click Wi-Fi in the sidebar.
3. Scroll down and click "Advanced" to see your Mac's known networks.
4. Click the more button (three dots in a circle) next to
5. Choose "Remove From List" and click "Remove" to confirm.

Chromebook

1. Sign in to the Chromebook with the account designated as the owner.
2. Click your account photo.
3. Click Settings .
4. In the “Network” section, click Wi-Fi.
5. Click Known networks.
6. Find the network you want to forget, then click More   Forget.
7. Reconnect to the "WWUwireless-Secure" network using the instructions here, entering your new Universal Login password.

iPhone/iPad/iOS

1. Go to Settings > Wi-Fi.
2. Tap Edit in the corner of the screen to see the networks known to your device.
3. Take either of these actions:
   • Tap the delete button , then tap Delete.
   • Or tap the info button  next to the network, tap Forget This Network, then tap Forget to confirm.

Android

1. Go to Settings > Network & Internet > WiFi.
2. Go to Saved Networks.
3. Select the network you would like to forget and click delete or forget network.