If you have previously connected to the WWU's wireless networks and are experiencing connectivity issues, please try the following:
Windows 10/11
- Click on the Wireless Networking symbol in the bottom-right corner of your screen.
- Right-click the "WWUwireless-Secure" network and click on "Forget"
- Reconnect to the "WWUwireless-Secure" network using our online instructions, entering your new Universal Login password.
Mac
- Open System Settings.
- Click Wi-Fi in the sidebar.
- Scroll down and click "Advanced" to see your Mac's known networks.
- Click the more button (three dots in a circle) next to
- Choose "Remove From List" and click "Remove" to confirm.
Chromebook
- Sign in to the Chromebook with the account designated as the owner.
- Click your account photo.
- Click Settings
.
- In the “Network” section, click Wi-Fi.
- Click Known networks.
- Find the network you want to forget, then click More
Forget.
- Reconnect to the "WWUwireless-Secure" network using the instructions here, entering your new Universal Login password.
iPhone/iPad/iOS
- Go to Settings > Wi-Fi.
- Tap Edit in the corner of the screen to see the networks known to your device.
- Take either of these actions:
- Tap the delete button
, then tap Delete.
- Or tap the info button
next to the network, tap Forget This Network, then tap Forget to confirm.
- Tap the delete button
Android
- Go to Settings > Network & Internet > WiFi.
- Go to Saved Networks.
- Select the network you would like to forget and click delete or forget network.