Residential Internet

ResTek offers wireless (Wi-Fi) and Ethernet (wired) internet access in all rooms, common areas, and lounges in the Western Washington University residence halls. Here is a brief description of the different networks and their purposes. Instructions to connect your various devices can be found through the Get Online tab.

WWUwireless-Secure: This is the standard network you will want to connect your computer, phone, or tablet to. WWUwireless-Secure provides encryption, meaning that your data cannot be spied on; which makes this network safe for sensitive things like online banking. A security certificate will need to be downloaded before connecting to this network, but, most devices automatically download this the first time you connect.  Both -Secure and -Alt do not require you to log in every time you want to access the internet.

WWUwireless: This network allows temporary internet access if there are issues with -secure. If you are only using this network and cannot get onto -Secure, please notify us using one of the methods below, as we would love to help get things sorted out. It is in your best interest to be using -Secure.

This network is also used to get game consoles and other devices online. If you have a wireless printer, consider configuring the printer with direct connect capabilities (where the printer broadcasts its own network). See the Other Devices | On-Campus Housing page.

WWUwireless-Guest: This network is not secure and is for our temporary conference or other guests. This network will also show up during the school year in some halls, but you will not have a need to connect to it if you are a WWU student or staff living and/or working in the residence halls.

eduroam: Eduroam (Education Roaming) is a service that allows visiting faculty, staff, and students from participating institutions to connect to secure WiFi at other participating institutions around the world.

Ethernet: Wired internet service is provided as well if you so choose to use it. It is a common misconception that connecting via Ethernet will provide a higher throughput than wireless networks. However, wireless networks can often become busy and congested, which can impact the speeds and loading times of internet dependent services.

Wireless networks are also subject to periodic interference and can offer lower speeds than the theoretical highest throughput that it normally offers. What ethernet does do is provide a stable and reliable connection with lower latency than the wireless alternative.

One thing to note is that only one Ethernet port in each room is active (the left port). If that port is not working, please notify us using the contact methods below.

Cisco wall-mounted wireless access points: New wall mounted wireless access points have been installed in Higginson, Alma Clark Glass, and Nash Hall.

An image showing a cisco access point with arrows pointing to the usable network jacks

Higginson & Nash Cisco 1815w AP

Access point features:

  • Provides wireless internet access.
  • Provides three active network jacks (see arrows in the image to the left).
  • The left network jack is inactive and will not provide internet access.
  • The network jack on the right (labeled PSE-LAN1) is Power over Ethernet (PoE) capable. For questions about using a PoE device, submit a ticket to ResTek.
An image showing the arrows to the usable ethernet ports on the AP

Alma Clark Glass Cisco 9105 AP

Access point features:

  • Provides wireless internet access.
  • Provides three active network jacks (see arrows in the image to the left).
  • The two network jacks on the left are inactive and will not provide internet access.
  • The network jack on the right (with the lightning bolt symbol) is Power over Ethernet (PoE) capable. For questions about using a PoE device, submit a ticket to ResTek.