New York Apartments Handbook

Your New Community

About the New York Apartments

The New York Apartments are off-campus housing units owned by Apex Property Management Inc., and leased for University Residences students by Western Washington University. There are two buildings that make up the complex, New York North (the tan clock tower building on the north end) and New York South (the gray building on the south end). Western leases 10 apartment units, including three bedroom apartments with single rooms in New York North.

Your Neighbhors

Your neighbors at the New York Apartments will include not only other Western Washington University students, but families and other non-Western residents. However, within your apartment you’ll be living with other WWU students who are also contracting through University Residences. Upon arrival we suggest you get to know your roommate and/or suitemates. You may want to discuss your expectations in such areas as study, quiet hours, sharing, etc. You’ll also want to talk about habits, such as whether you are an early or late riser, and your social habits. The secret to being successful roommates is having open and honest communication!

If you would like help facilitating a roommate agreement, please ask your Apartment Advisor or Apartment Community Director for a copy of the roommate/suitemate agreement or make an appointment.

Your Address

When addressing to New York North:

John Doe

Apartment # xxx

920 22nd Street

Bellingham WA 98225

When addressing to New York South:

Jane Doe

Apartment # xxx

930 22nd Street

Bellingham WA 98225

Email Updates

New York apartments Staff will send updates to your WWU E-mail Account. Please be sure to check your Western email regularly so as not to miss important information, both from Western and from University Residences.

Room Numbering

Bedroom locations are labeled and are assigned in clockwise order starting with A, followed by B, and C.

Apex Property Management

Office Hours are Monday through Friday 9am to 4:59pm.

1801 F Street

Bellingham WA 98225


After Hours Maintenance Emergency


Maintenance & Care

Apartment Unit Inventory

Be sure that you and your room/suitemates complete the Unit Inventory Sheet when you first arrive. This will give you the opportunity to check the condition of the apartment and will be used to compare when you vacate the apartment. Completing the inventory properly and marking damages can eliminate fees that may be charged to your student account.


Personnel Entry

Apex personnel will enter your apartment to do property checks. They will post an entrance notice on your door prior to entering the apartment.

Residents must also permit entry into the apartment by authorized agents of Apex without prior notice when entry is necessary to provide maintenance service (requested repairs, improvements, fire and life safety inspections, or similar reasons).

Routine Maintenance Requests

Routine maintenance can be requested during regular business hours by completing a maintenance request at or contacting Apex at 360.738.1022.


It is important that you keep the apartment clean. Please sit down with your room/suitemates to discuss how you will maintain a clean and healthy environment for everyone.

Apartment Temperature

Set the apartment temperature at 65 degrees minimum, particularly in the winter.

Electricity and Water Use

Please conserve energy! Be sure to turn off hallway lights during the day, turn off and unplug appliances and lights when they are not in use, and conserve water and heat.


If you do not have a vacuum you can check one out from your Apartment Advisor.

After-Hours Maintenance Emergencies

For After-Hours emergency repair call 360.738.1022; leave a message with your apartment complex address, apartment number, a clear description of what emergency repair you need completed, as well as your contact information. After hours service is for emergency calls only and can include:

  • Any situation that immediately endangers health or property
  • Overflowing toilet, no lights, no heat, no hot water
  • Reset of a circuit breaker or other electrical emergencies

For all other emergencies call 9-1-1.


Bed Parts

Three-bedroom units are equipped with single beds that offer two height options.

One-bedroom units are equipped with single beds that can be bunked.


All University Residences apartments are fully furnished; partially furnished units are not available. Your living room includes a sofa and coffee table; the kitchen is equipped with a stove, refrigerator, sink, dishwasher, and garbage disposal; dining area has table and chairs for four; and each bedroom includes a single bed, a desk, a chest of drawers and a closet. Please do not remove furniture from the apartment or replace with your own furniture.


Most apartments have one key to the apartment for both the entrance and the deadbolt; others have separate keys, one key for entrance and another for deadbolt. Most apartments do not have lockable bedrooms. Please do not install locks on your bedroom door without permission from housing staff. You can be charged for lock change or damaging bedroom lock.

Most apartments have only one mailbox key per apartment that is shared between the apartment unit’s occupants. This key can be found on a magnet clip on the kitchen freezer and should be kept there when not in use. Occupants may charge for a key replacement fee if this key is not present when checking out of the apartment.


Each apartment unit has a washer and dryer. Please do not overload the washer and dryer. Contact Apex for repairs. Please refer to the Appliance Quick Reference Guide at to find out more about washer and dryer use.


Package boxes are located below your regular mailbox. The mailperson will place a package box key in your mailbox if you have a package. If the package is oversize, you will receive notice from USPS to collect your package. Delivery services such as FedEx and UPS will deliver packages to your door.


There are two levels of parking for New York residents, one on the ground level and another on the 2nd level. Do not park in fire lanes. A parking pass is required to park at New York apartments which will be assigned to you at move-in. Parking is only for New York residents; please ask visiting friends or family to park on 22nd street when they visit. Parking is at your own risk, so remember to lock your vehicle.

Telephone, Internet and Cable

We do not provide this service through University Residences. Contact your local cable/internet company to inquire about service.

Bus Pass

Students receive a WTA bus pass as part of their tuition and fees; it is very convenient to catch a bus from New York apartments to campus or other parts of Bellingham. There is a bus stop on 21st street and another at the corner of Douglas and 24th street.

For more bus pass information go to here

Garbage and Recycling Removal

Recycle and garbage are located on the 2nd level parking area. Please follow instructions on the recycling bins to recycle appropriately. When the recycling bins are full please wait until they are empty to bring your recycle out. Do not leave trash or recycle on the ground. Recyclable furniture or appliances should not be left by the dumpsters; please call the appropriate agency to remove these items. Please call Apex Property Management if the dumpster needs a special pick up.

Lock Outs

In lock-out situations, contact APEX property management.

If your keys are lost or stolen, to ensure the security of you and your room/suitemates please contact Apex Property Management ASAP and the apartment will be re-keyed at your expense. You also need to contact your Apartment Advisor and Apartment Community Director.


The United States Postal Service, not campus mail, serves the New York Apartments. Because you do not have a campus address, please be sure that your friends and family know your correct address; improperly addressed mail may not be delivered. Mail should be addressed:

Your Name

920 22nd Street, Apt #

Bellingham, WA 98225

When you move out, be sure to complete a change of address form with USPS. This form is available at the local post office, or online at To change or update your address or personal information in the Western Washington University system, go to Web4U at

Bike Parking

There is a bike rack by the stairs going to the trash area on the ground level, and one at the 920 New York ground floor parking. For safety purposes please do not lock bikes by stairwells. Bikes are not permitted in your apartment. Please be sure to remove your bike when you move out of New York apartments. All abandoned bikes will be removed.

Room Transfers

Dependent upon available space, residents may request to transfer from one apartment to another or from one building within University Residences to another. In order to be placed on a transfer list for another room, please contact your Apartment Advisor and Apartment Community Director.

Safety & Security

Emergency Phone Numbers

In event of an emergency, dial 9-1-1 to:

  • Report emergencies that jeopardize the safety of life or property
  • Receive emergency medical attention
  • Report crimes in progress or that have just occurred
  • Report accidents
  • Report fires

Remember, 9-1-1 is for EMERGENCIES ONLY!

If your call is not an emergency, contact the non-emergency Bellingham Police Department number (360.778.8800. Examples of non-emergencies are burglaries unless they are in progress, reports of property theft, routine reports, information requests, or unlocking a vehicle.

Safety at Home

Although you contract to live in New York through WWU University Residences, New York apartment is considered to be off campus, and therefore University Police do not have jurisdiction in the area. Please contact Bellingham Police Department for safety concerns.

We suggest you:

  • Get to know your room/suitemates and neighbors.
  • Talk with your room/suitemates about what is important to you in regards to your safety and security, including space sharing, property sharing, and guest visitations.
  • Let your room/suitemates know when you are away on vacation.
  • Ask for identification from anyone requesting entry to your apartment.
  • Keep windows and doors locked even when you are at home.
  • Report any suspicious activity to the police immediately.
  • Check your smoke detectors to make sure that they work. When a smoke detector is beeping, most likely a new battery is needed.
  • Lock your cars & bikes.
  • RESPECT THE SPEED LIMIT, there are children living in the apartment complexes in the area, and Happy Valley Elementary School is down the street on 24th.
  • Be careful coming in and out of Douglas, it is a busy street.

Policies & Procedures

Though you are living in off-campus apartments, you have signed a contract with Western Washington University’s Department of University Residences. Under your contract you are required to abide by 1) the Housing Agreement 2) the University Residences Policies and Procedures, and 3) the Student Rights and Responsibilities Code. As a New York Apartment resident you are also required to abide by the policies and procedures set forth in the New York Apartment Addendum below.

Policy Addendum for New York Apartment Residents

These rules serve as an Addendum to the University Residences Conduct Policies & Procedures. Each student/tenant is responsible for the following policies that are part of Apex Property Management policies:

  1. PARKING: Parking is for residents only. No guest parking is allowed. When a car is towed, the tenant involved will pay for towing cost.
  2. PETS: Only fish are allowed; no other pets of any kind, even temporarily. All costs for the flea spray and ultra-violet test will be passed through to tenants violating this policy.
  3. SMOKING: Smoking is prohibited in the unit and for 30 feet from the building. Cleaning charges, deodorizing, and/or painting charges will be passed through to tenants as necessary.
  4. NOISE: Noise should not be heard outside your apartment. Unnecessary noise such as loud stereos, musical instruments, etc. must be used at a volume that does not disturb neighbors.
  5. SMOKE DETECTORS: Please be sure smoke detectors work at all times. Batteries must be replaced when needed. All smoke detectors use 9V batteries.
  6. SMOKE ALARMS: Do not disconnect smoke alarms for any reason; it is against the law! The New York Apartments are equipped with a sprinkler system and a fire alarm system that is connected to the smoke detectors.
  7. LIGHT BULB REPLACEMENTS: All burned out bulbs are the tenant’s responsibility to replace. For rooms with vaulted ceilings, Apex Property Management will schedule a time during the year to replace these bulbs. Tenant must provide the replacement bulbs.
  8. HEAT: Do not turn heat below 65 degrees during winter months. Bath and kitchen faucets should be left at a slow drip if temperatures drop below freezing.
  9. GARBAGE DISPOSAL: All garbage must be disposed of properly in the dumpster. Recycling items must be separated and disposed of properly. Never leave garbage on the side of the dumpster, even if dumpster is full. Please call Apex Property Management if the dumpster needs a special pick up.
  10. GRILLS: Charcoal grills are not allowed in the unit.
  11. Only tenant(s) that have signed a housing agreement for the New York Apartments are allowed to live in the unit.
  12. VENTILATION: Tenant(s) must properly ventilate apartments to avoid excess moisture and mildew growth. Tenant(s) must run exhaust fans in both bathroom and kitchen when showering or cooking and continue to run the fans at least 15 minutes or until moisture is gone. Do not store excessive items under beds or in closets that prevent circulation of air. Open windows on a regular basis to circulate air.

Moving Out

Moving Off Campus Completely

The length of the Housing Agreement is the full academic year or remainder thereof if you moved in mid-year. Termination of the Agreement is subject to a contract breakage fee up to $400 except in cases of school withdrawal, graduation, study abroad, internship or approved appeal. You are responsible for room and meal plan charges through the day you check out. Moving out without officially checking out will result in room and meal plan charges up through the day you are discovered gone, along with charges for improper check-out (see below) and rekeying your room. You are advised to contact the Registrar’s Office (OM 230) and Student Financial Services (OM 370) if you are withdrawing from classes or taking a quarter of more off from classes.

Housing Charges and Refunds

Applicable charges and refunds associated with the Housing Agreement are assessed to your WWU Student Account; any balance owing is subject to WW U Late Fee and Interest Fee Policies. Credit is automatically applied toward any current or past-due financial obligations, Agreement terms, or covenants which you may have with the University, after which any remaining balance is refunded to you. If you are not registered for direct deposit, a check is sent to your permanent address.

  1. ABANDONED PROPERTY: Anything you leave behind will be considered abandoned property. Abandoned property is removed at the expense of the student and disposed of accordingly.
  2. CLEANING & DAMAGE CHARGES: When you move out, you must leave your room neat, clean and properly assembled. Charges for cleaning, damage, missing items or trash disposal are automatically split between roommates and/or suitemates. To clarify individual responsibility for potential charges that would otherwise be shared, submit a Roommate/Suitemate Release Form; this form is available at your front desk or online.
  3. HOUSING DEPOSIT REFUND: Your housing deposit will be refunded via the WW U Student Account refund process.
  4. IMPROPER CHECK-OUT FEE: Failure to check out in person and/or on time will result a $35 improper check-out fee.
  5. KEY CHARGES: Failure to turn in keys at the time of check-out will result in locksmith charges for the immediate replacement of locks and keys.

Procedure for Moving Out

Follow this procedure if you are moving off campus completely or transferring rooms within the housing system. If you are moving out completely at the end of Fall or Winter Quarter, sign up in advance at your front desk and plan to be checked out by 4:00pm on Friday of finals week.

  1. At least 24 hours before you plan to check out, make an appointment with your RA for a room inspection.
  2. Inform all roommates/suitemates you are leaving.
  3. Remove all of your belongings and clean your share of the room/suite. It should be ready for immediate move-in by another student. Refer to the cleaning checklist on the back on these instructions.
  4. Contact custodial staff to return any bed parts you checked out. Leave your bed set up in its original configuration. If the remaining resident wants to keep your bed like it is, you must contact custodial staff to sign over your bed parts to them.
  5. Complete your room inspection with your RA.
  6. Proceed to your front desk during desk hours to turn in your keys and Room Inventory/Inspection Form. You must check out in person even if you have lost your keys. If you cannot check out during desk hours, you must make advance arrangements with your RD.

Cleaning Checklist

When you move out you are expected to leave your room neat, clean and properly assembled. For a more detailed cleaning list, see the Apex website.


  • Remove everything from the walls, floors, ceilings, windows, closets, drawers and shelves.
  • Vacuum carpeted areas; sweep and mop floors.
  • Clean all surfaces using a sponge, cloth or paper towels and a non-abrasive all-purpose cleaner like Simple Green, Lysol All-Purpose Cleaner, Mr. Clean or Windex Multitask.
  • Dispose of all trash and recyclables in your building’s appropriate dumpsters. If you have area rugs you wish to throw away, roll up and place next to the garbage dumpster—not in the dumpster.
  • Unless you are signing over your bed parts to the remaining roommate, you must leave your bed in its original configuration. Refer tot the Building Manual if you are not sure how your bed should be configured. Go to; click on Facilities, then Building Manual; find Bed Assembly in the table of contents.

Common Areas

  • Remove everything from the walls, floors, ceiling, windows, closets, drawers and shelves.
  • Vacuum carpeted areas; sweep and mop floors.
  • Clean all surfaces using a sponge, cloth or paper towels and a non-abrasive all-purpose cleaner like Simple Green, Lysol All-Purpose Cleaner, Mr. Clean, or Windex Multitask.
  • Dispose of all trash and recyclables in your building’s appropriate dumpsters. If you have area rugs you wish to throw away, roll up and place next to the garbage dumpster—not in the dumpster.


  • Remove everything from the walls, floors, ceiling, drawers, cabinets and shelves.
  • Sweep and mop floors.
  • Clean sink, tub/shower, and countertops using a sponge, cloth or paper towels and a non-abrasive all-purpose cleaner like Simple Green, Lysol All-Purpose Cleaner, Mr. Clean, or Windex Multitask. Do not use scouring/abrasive cleansers like Ajax or Comet.
  • Clean and disinfect the toilet with an appropriate toilet cleaning product.
  • Dispose of all trash and recyclables in your building’s appropriate dumpsters. Wash out trash and recycle bins.


  • Remove everything from the walls, floors, ceiling, windows, closets, drawers and shelves.
  • Sweep and mop floor.
  • Clean sink, stove/oven, countertops and cupboards using a sponge, cloth or paper towels and a non-abrasive all-purpose cleaner like Simple Green, Lysol All-Purpose Cleaner, Mr. Clean, or Windex Multitask. Do not use scouring/abrasive cleansers like Ajax or Comet.
  • Dispose of all trash and recyclables in your building’s appropriate dumpsters. Wash out trash and recycle bins.


  • Leave all fire extinguishers in their proper locations.
  • Leave all trash and recycle bins in their proper locations.
  • Leave all furnishings in their proper locations.
  • BT Storage Lockers: Dispose of garbage and debris; remove your belongings; and lock up. Even if you haven't used your storage locker, it's still your responsibility to make sure it’s clean.