Keys and Lockouts

Residential buildings are locked 24 hours a day and residents are expected to ensure doors latch behind them when they enter and exit; and no one should ever leave a door propped open. Always lock your door whenever you leave the room, take a nap or go to bed.

For a lost or missing key, please see Missing keys/fobs.

If you are locked out of your hall or room, please see Locked-out assistance.