Guest Housing Resources
Guests, please review emails sent to you from guest.housing@wwu.edu in addition to the information on this page.
Arrival Instructions
Prior to your visit, you will receive arrival instructions from WWU Guest Housing. Please follow the instructions in your email. Here is a general overview of the check-in process:
- Guests will check in at the community front desk of their building. If you need assistance locating the building, view the campus map.
- At check-in, guests will be given a set of keys and/or fob that gives access to their building & room. Guests are financially responsible for lost or damaged keys/fobs. Lost or damaged keys/fobs create a security risk and must be reported to the front desk immediately.
Desk Hours
Need assistance during your stay? Our community front desks will be staffed daily during the timeframes below.
| Building | Desk Hours |
|---|---|
| Buchanan Towers, Alma Clark Glass Hall | 2-7pm daily |
| Edens Hall, Nash Hall, Mathes Hall | 2-5pm daily |
Parking
Parking is done separately from Guest Housing operations. Transportation Services (transportation@wwu.edu) has different options for group parking, and they vary based on where guests want to park, summer vs. school year, and the size of the group.
We advise those coordinating with Transportation Services to also communicate what the rules are for the group reservation, as the Conference & Guest Housing staff do not oversee parking operations on campus.
Dining
A majority of our dining locations close during the summer. We typically have an open market and coffee stand available during the summer, and one dining commons (meals can be purchased upon entry with a debit or credit card). Dining availability is subject to change depending on a number of factors (staffing, construction, etc.).
For summer 2025, Ridgeway Commons will be open daily, and the Viking Union Coffeeshop & Market will be open on weekdays. For more information on open dining locations and hours of operation, visit Dine On Campus.
Experience Western's Campus
Explore while you're here! Summer is the perfect time to enjoy our beautiful campus.
Sehome Arboretum
A natural oasis right next to WWU! Wander along the trails through the native mature tree canopy.
Western Libraries
Looking for somewhere quiet? Enjoy beautiful views from Wilson Library & explore the art and architecture within it.
Western Bookstore
Looking for a souvenir? The bookstore sells not only Western apparel, but gifts and accessories such as stickers, keychains, plushies & more!
Outdoor Sculpture Collection
The Western Gallery curates and maintains WWU's renowned sculpture collection!
Explore Bellingham
Experience all Bellingham has to offer! Downtown's dining, shopping, & more is only a 15-minute walk from campus.
Downtown Dining
Downtown Bellingham offers everything from casual eateries, high-end dinners, coffee shops and dessert.
Outdoor Activities
There are plenty of opportunities to enjoy nature in Bellingham! Enjoy stunning views at our many parks and trails.
Indoor Activities
Bellingham is full of bookstores, exhibits, music venues & more. There's something for everyone!
Shopping
Whether you're looking for groceries, gifts, antiques, plants, or home goods, the Bellingham shopping scene has you covered!
Contact Us
Have questions or a routine request? Email is the best way to reach us. Send an email to guest.housing@wwu.edu.
Customer Service (Business Hours)
Need assistance during business hours (Mon-Fri, 8am-5pm except holidays)? Call 360-650-2279, visit the front desk during desk hours, or email Guest Housing at guest.housing@wwu.edu.
After Hours Emergency Response
Need urgent assistance outside of business hours? Call 360-650-2279.
For University Police (non-emergency), call 360-650-3555. Call 911 if there is an emergency.
Locked Out
Locked out? Visit the front desk during desk hours or call the customer service line (360-650-3556) during business hours (Mon-Fri, 8am-5pm).
For afterhours lockouts, please call 360-650-6333.
Western Safe App
Download the Western Safe App to access campus safety resources while you're staying on campus!
Example resources: requesting a safety escort, calling/live chatting with University Police on the go, etc.
| Mobile Crisis Outreach Team (MCOT) | 800-584-3578 |
| Whatcom Humane Society (Animal Control) | 360-733-2080 |
| St. Joseph Medical Center | 360-734-5400 |
| Washington Poison Center | 800-222-1212 |
| Whatcom County Health | 360-778-6000 |
Feedback Survey
Thank you for staying with Guest Housing! Have feedback for us? Fill out a quick survey about your experience:
Hours: Monday-Friday, 8am-5pm
Phone: (360) 650-2279
Email: guest.housing@wwu.edu