Spring 2020 COVID-19 Frequently Asked Questions

New Information

Some answers have changed for

Moving Out Spring Quarter

Last updated: May 12 


Most on-campus residents have moved off campus for spring 2020 or intend to do so over the next few weeks using the Self-Checkout Procedure. We extended the winter quarter checkout timeline to June 14. Once the order is lifted, we will update all residents of the timeline through their WWU email and on our website.

Please note: if you are unable to move out within two weeks after the order is lifted, contact reslife@wwu.edu.

Unless the University determines everyone must leave campus, we will remain open to serve our students who rely on living on campus. Housing staff is working very hard to take precautionary social distancing measures to enhance safety.

Looking for information on Fall 2020 Housing?

Moving My Belongings Out During Spring Quarter

After Gov. Inslee’s recent extension, we now must draw a firm end date for all residents to return to campus, retrieve their belongings, and follow the Self-Checkout Instructions.  

The last day to avoid additional charges and complete a self-checkout:  Sunday, June 14.

Please note: if you are unable to move out within the new checkout timeline, contact ResLife@wwu.edu.

Students will not be charged a contract breakage fee for moving out of the residence halls before the end of spring quarter. Students who notified us they will not be staying on campus spring quarter and move out two weeks after the stay-at-home order will not be charged for spring housing.

If you are not staying on campus spring quarter and need assistance moving out two weeks after the order is lifted, housing staff will follow up with you individually. You can also contact ResLife@wwu.edu for more information.

To properly move out, follow the Self-Checkout Instructions.

  1. Vacate and clean your share of the space
  2. Turn in self-checkout envelope
  3. Stop using your meal plan
  4. Redirect your postal mail and packages

If you are not staying on campus spring quarter and need assistance moving out of your residence hall, please contact ResLife@wwu.edu.

If you have already packed up and need to return your keys, please mail them in a sealed envelope to:

516 High Street MS 9195

STE 108

Bellingham, WA 98225


Please note: Housing is not responsible for keys lost in the mail. We recommend ensuring keys are carefully sealed in a secure or padded envelope.  

No. Even if you move out early in spring quarter, your renewal application will remain active.


See Fall 2020 Housing for more information.

Incoming and Current Spring Quarter Residents

All Residents Will Live on South Campus Without Roommates

In order to adhere to social distancing standards outlined by the University, county and state health departments, you will live in your own room and no more than two residents will share a suite bathroom.

In our planning efforts, Housing leadership identified moving residents to south campus as the best option to build community while also increasing targeted cleaning and sanitation practices.

You will not be charged a higher rate for living in a room without a roommate.

As a spring quarter resident, your room and board was charged to your student account on Wednesday, April 1. Room and board rates are prorated to reflect the one-week reduction of academic classes.

Please note: If you receive Financial Aid, you may have received a refund to your student account, partly because your room and meal charges (if applicable) were not yet on your account. Since any excess financial aid funds at this time are intended for room and board charges, please review your student account before spending any of the refund.

Your student engagement experience will be different, but our Residence Life team is working hard to provide virtual programming and meetings with live-in staff.

Our commitment to building community where you invest in academic success and personal growth remains a central component of our mission.

If you are living in the residence halls with a required meal plan, we have billed you for a standard 80-meal plan rate. The 80-meal plan rate will not include dining dollars, as retail options will be limited spring quarter.

Meal plan holders can upgrade their meal plan at any time.

Dining will have limited hours of operations and will be offering “to-go” options to adhere to Governor Inslee’s stay-at-home order.

The hours below may be subject to change:

Monday - Friday:

  • Breakfast/Lunch | 9 a.m. - 1:30 p.m.
  • Light Lunch | 1:30 - 5 p.m. 
  • Dinner | 5 - 7 p.m.


  • Brunch | 9 - 1:30 p.m.
  • Dinner | 5 - 7

University Dining has adopted several new protocols to reduce the risk of spreading the novel coronavirus.

  • Removing self-service items from the dining room, including the salad bar, dessert station and waffle bar. These items will now be served by a dining services associate.
  • Removing all high touch items from dining room tables, such as napkin dispensers and salt & pepper shakers.  These items have been relocated into the service area so that they can be cleaned and sanitized every 20 minutes.
  • Implementing additional cleaning and sanitizing of high-traffic and -touch areas.
  • Banning the use of personal cups in all retail dining facilities.
  • Banning the use of refillable water bottles and personal cups in the residential dining halls.

Special meals are available for students with a meal plan, for times when they are unable to get to one of the dining commons during regular meal hours. Special meals include a protein or vegetarian entree, potato or rice, vegetable of the day, dessert and beverage unless otherwise specified.

IF YOU ARE ILL OR ARE IN ISOLATION OR QUARANTINE PLEASE DO NOT ENTER THE DINING HALL. Please arrange for a friend to pick up your meal. If you cannot have a friend pick up your meal, please contact your Resident Director for other arrangements.

Please give at least six hours of notice when ordering. 

Click here to learn more about ordering a meal for pickup. 

We plan on remaining open as an essential function of the University, even during a complete closure.

Unless the University determines everyone must leave campus, Housing will remain open to serve students who rely on living on campus. Because this is a rapidly changing situation we need to prepare for a range of possibilities.

Quarantine – Patients without symptoms but exposed to a confirmed case of COVID-19.  These patients are advised to stay home, avoid public places, and to monitor their health for 14 days following the last day they were exposed to the ill person.  

In the event quarantine involving students becomes necessary, we are preparing for a multi-faceted response involving food service and/or moving students to sequestered areas.

Isolation – Patients with symptoms which a healthcare provider suspects COVID-19 or is lab-confirmed for COVID-19.  These patients should remain under home isolation precautions for 7 days or until 72 hours after the fever is gone and symptoms get better, whichever is longer. 

In the event isolation involving students becomes necessary, we are preparing for a multi-faceted response involving food service and/or moving students to sequestered areas.

Please note: If residential students develop symptoms and are required to self-isolate, we know that the great majority of them would be escorted to their permanent homes by family or friends. But for some students, University Residences is their permanent home. For others, their permanent homes may be inaccessible due to the nature of the outbreak in their areas. Out of an abundance of caution, Western is developing and strengthening COVID-19 planning to accommodate these residential students on campus in isolation consistent with public health and medical official advice.

Even with reduced campus services like Western Libraries, Campus Recreation and Dining, all residents have access to 24 hour computer labs, media rooms, study lounges, community kitchens, main lounge, laundry rooms, and residential restrooms.

Our custodial staff will remain in full service and adjust priorities based on student need.

Summer 2020 Housing

Unfortunately, Guest Housing is closed for Summer 2020 to promote public health in light of COVID-19. All summer camps and conferences have also been cancelled

Housing tours are closed this summer. However, check out some of the virtual resources below:

Yes, all eligible students will live in our Birnam Wood Apartments.

Find out more information at Summer Housing.


We are currently planning for Fall quarter to take place in-person. Any changes to this information will be directly communicated with you.


Fall Priority Application extended through June 1

There is still time to apply for on-campus housing fall quarter. See the housing deadlines located on our Housing Timeline.

No. Even if you move out early in spring quarter, your renewal application will remain active. Please review the Housing Renewal changes below:


New Room Selection Deadline:  please select a room by April 15 or we will assume you want your Renewal application withdrawn.

New Renewal Cancellation Deadline: Once you have chosen a room, you may cancel by June 15 with no financial penalty.

Renewal Cancellation received after:

  • June 15 result in a $400 fee
  • August 15 result in a $600 fee

Please note: renewal cancellation penalties are waived if:

  • Fall classes are online only
  • You do not attend Western in fall 2020